What is the “Refunds” insight?

Refunds issued by your stripe account are represented as a trending line graph in this insight. This gives you an overview of how many refunds you have issued and whether it is trending up or down.

Dasheroo Tip : You would ideally want to see no refunds issued. But these things happen. If you see too many refunds issued from your account, reach out to your customers to understand why they request a refund. Consider providing more details in your pricing page, adding support articles etc so that users have a good understanding of what they are buying in the first place.

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