What is the “Leaderboard” insight?

The Leaderboard insight allows you to select two columns or rows within your Google Sheet to display in a dynamic leaderboard chart. One row/column will be Labels (e.g. names of your customer support reps) and the other will be the Values that correspond to the Labels (e.g. # of cases closed per rep).

Regardless of the ordering of your Sheet data in the columns/rows you selected, the Leaderboard insight will automatically sort the insight in descending order with the “leader” listed at the top. You’ll also be able to see trending information so you will know if something has jumped or dropped a few spots since you last checked your insight. 

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